SHIPPING POLICY

Shipping & Handling

Bewell EU ships to most countries around the world using the fastest delivery methods available to us.

Tracking:

Please follow these instructions:

  1. Copy either your:
    • order number,
    • tracking number or
    • email address.
  2. Open the tracking page
  3. Paste any of the information mentioned above into the designated field on the page and press “track.”
  4. You can now track your order status.

The processing time for orders is 1-2 business days. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

Estimated delivery times / country in business days:

United States
8-12 d.
Israel
14-18 d.
Germany
10-14 d.
Sweden
10-14 d.
Austria
10-14 d.
Canada
12-18 d.
France
10-14 d.
Italy
10-14 d.
Spain
10-14 d.
Switzerland
12-15 d.
United Kingdom
8-12 d.
Norway
10-14 d.
Colombia
12-18 d.
Netherlands
8-12 d.
Poland
8-12 d.
Belgium
10-14 d.
Brazil
12-18 d.
Finland
10-14 d.
Argentina
12-18 d.
Czech Republic
10-14 d.
Romania
10-14 d.
Mexico
8-12 d.
Slovakia
10-14 d.
Denmark
10-14 d.
Ireland
12-15 d.
Hungary
10-14 d.
Australia
10-14 d.
Greece
10-14 d.
Portugal
12-18 d.
Bulgaria
10-14 d.
Croatia
10-14 d.
Luxembourg
10-14 d.
South Africa
12-18 d.
Thailand
10-14 d.
New Zealand
10-14 d.
Cyprus
10-14 d.
Latvia
12-18 d.
Korea
5-8 d.
Turkey
10-14 d.
Estonia
12-18 d.
Ukraine
10-14 d.
Malaysia
10-14 d.
Malta
10-14 d.
Lichtenstein
12-18 d.
Japan
10-14 d.
Philippines
1-5 d.
United States 8-12 d.
Israel 14-18 d.
Germany 10-14 d.
Sweden 10-14 d.
Austria 10-14 d.
Canada 12-18 d.
France 10-14 d.
Italy 10-14 d.
Spain 10-14 d.
Switzerland 12-15 d.
United Kingdom 8-12 d.
Norway 10-14 d.
Colombia 12-18 d.
Netherlands 8-12 d.
Poland 8-12 d.
Belgium 10-14 d.
Brazil 12-18 d.
Finland 10-14 d.
Argentina 12-18 d.
Czech Republic 10-14 d.
Romania 10-14 d.
Mexico 8-12 d.
Slovakia 10-14 d.
Denmark 10-14 d.
Ireland 12-15 d.
Hungary 10-14 d.
Australia 10-14 d.
Greece 10-14 d.
Portugal 12-18 d.
Bulgaria 10-14 d.
Croatia 10-14 d.
Luxembourg 10-14 d.
South Africa 12-18 d.
Thailand 10-14 d.
New Zealand 10-14 d.
Cyprus 10-14 d.
Latvia 12-18 d.
Korea 5-8 d.
Turkey 10-14 d.
Estonia 12-18 d.
Ukraine 10-14 d.
Malaysia 10-14 d.
Malta 10-14 d.
Lichtenstein 12-18 d.
Japan 10-14 d.
Philippines 1-5 d.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from EMS, DHL to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges.

Shipping & Handling Charges are as follows:

$4.95

Estimated delivery times / country in business days for COD orders:

Romania
1-4 d.
Philippines
1-4 d.
Spain
1-5 d.
Italy
1-4 d.
Poland
1-4 d.
Thailand
1-4 d.
Malaysia
1-4 d.
Germany
1-4 d.
Czech Republic
1-4 d.
Slovakia
1-4 d.
Bulgaria
1-4 d.
Portugal
1-4 d.
Greece
1-4 d.
Romania 1-4 d.
Philippines 1-4 d.
Spain 1-5 d.
Italy 1-4 d.
Poland 1-4 d.
Thailand 1-4 d.
Malaysia 1-4 d.
Germany 1-4 d.
Czech Republic 1-4 d.
Slovakia 1-4 d.
Bulgaria 1-4 d.
Portugal 1-4 d.
Greece 1-4 d.

Shipping & Handling Charges are as follows:

An estimated shipping and handling charge is up to $4.95

DAMAGE

If your Hiloi order was damaged in transit, we will be more than glad to offer you a free of charge replacement, please contact our Customer Support Team via Contact us Form.

Please note that you will have to provide us with:

1. Pictures of the damaged item.

2. Pictures of the damaged packaging.

**The damaged item will have to be returned for inspection to our return address provided by our Customer Support Team**

Last Edited on 2022-06-14